What is QuickBooks Error 6000 83?
QuickBooks Error 6000 83 occurs when a user tries to access, backup, or restore a company file. This error can manifest through various messages indicating that QuickBooks is unable to open the desired company file due to an issue with its path or permissions.
Symptoms of Error 6000 83
- Inability to open company files
- Error messages that pop up blocking access to the company file
- Slow performance of your PC when using QuickBooks
Causes of QuickBooks Error 6000 83
Understanding the root causes of QuickBooks Error 6000 83 can be crucial in resolving it effectively. Here are some common triggers:
- Improper file permissions for the folder containing the company file.
- The company file is hosted on an external storage rather than a local drive or a network where it’s supposed to be.
- Firewall settings that block QuickBooks from accessing the necessary network.
- Damaged or incomplete QuickBooks file installation.
- Concurrent access to a company file in a multi-user environment without proper setup.
- Server issues if accessing over a network.
What is QuickBooks Error 6000 83?
Resolving QuickBooks Error 6000 83 involves several troubleshooting steps. Follow these methods one by one until the issue is resolved:
Step 1: Verify the File Permissions
Ensure that the permissions for your QuickBooks files are set correctly.
- Right-click the folder where the company file is saved and select Properties.
- Go to the Security tab and ensure that the user has full access.
- If not, edit the permissions to grant full control and try accessing the file again.
Step 2: Scan the Folder with QuickBooks Database Server Manager
If your company file is stored on a server, use the QuickBooks Database Server Manager to scan the folder.
- Open the QuickBooks Database Server Manager.
- Navigate to the Scan Folders tab.
- Add the folder where your company file is stored and click Scan.
- After the scan, try opening the file again.
Step 3: Turn off Hosting on Workstations
Make sure that only the server or main computer is hosting the company file.
- On each workstation (not the server), open QuickBooks and go to File > Utilities.
- If you see the option Host Multi-User Access, leave it as is. If you see Stop Hosting Multi-User Access, select it to turn off hosting.
Step 4: Rename .ND and .TLG Files
The .ND and .TLG files help QuickBooks access the company file in a network. Sometimes, renaming these files can resolve access issues.
- Locate the files with extensions .ND and .TLG in the same folder as your company file.
- Right-click each file and select Rename. Add the word “.old” to the end of each file name (e.g., company_file.qbw.nd.old).
- Reopen QuickBooks and try to access the company file.
Step 5: Check Your Firewall Settings
Ensure that your firewall settings are not blocking QuickBooks.
- Open your Firewall settings and ensure QuickBooks is listed as an exception.
- If not, add QuickBooks to the list of allowed programs.
- Test opening the company file again.
Step 6: Use QuickBooks File Doctor
Download and use the QuickBooks File Doctor tool, which can fix many common issues, including error 6000 83.
- Download QuickBooks Tool Hub and install it.
- Run the QuickBooks File Doctor tool from the Tool Hub.
- Select your company file from the drop-down menu or browse and click Check your file, then Continue.
- Enter your QuickBooks admin password and click Next.
The scan might take a few minutes. After it is complete, try accessing your company file again.
Conclusion
QuickBooks Error 6000 83 can be a stumbling block for businesses relying on this software for financial management. By methodically following the troubleshooting steps outlined in this guide, you should be able to resolve the error and restore access to your company files. Regular backups and maintaining proper system updates can also prevent such errors in the future. If the problem persists, consider contacting QuickBooks support for further assistance.